Email de reclamación

Este es otro ejemplo de reclamación en un email que escribí para esta misma clase. Todos los emails que escribo son ejercicios míos hechos en clase para que podamos practicar y seguir las diferentes partes del email y reclamaciones. En este en concreto podemos ver lo directo que es, reclamando desde el primer momento cuál es el problema y qué es lo que se pide para resolver el problema.

1107 East South Temple

Phone: (801) 7175148

Fax: (801) 5148872 Web: www.aloc.com

July 10, 2007

Mr. Patrick Dwiggens, Operations Manager

Premier Wood Products

P.O. Box 528

High Point, NC 27261

Dear Mr. Dwiggens

I would like my money back, because I am very disappointed with the desk I purchased from your company.

I also believe I should be reimbursed for the charges. The advertisement in your catalogue describes the desk as a “North American white oak desk embellished with hand-inlaid walnut cross-banding.” The desk I received was completely unsatisfactory. The wood finish is rough, the grain is splotchy, and many of the drawers are difficult to pull out.

Thank you for your time.

Sincerely

Jose Manuel Hernandez

President